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Cancellation

Withdrawal
You have the right to withdraw from this contract with a notice period of fourteen (14) days without giving any reason
  • from the date of conclusion of the contract, if you as a consumer purchase digital content from the entrepreneur that is not delivered to you on a tangible data carrier (e.g. download).
  • in other cases, from the day on which you or a third party nominated by you who is not the carrier has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform H-Hotels GmbH, Braunser Weg 12, 34454 Bad Arolsen, Germany, fax: +49 (0)5691878-444, telephone: +49 (0)5691 8780, e-mail: [email protected] of  your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract (declaration of withdrawal). You can use the attached model withdrawal form for this, but it is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive the notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen day period.
You will bear the direct costs of returning the goods.
They only have to pay for any loss in value of the goods if this loss of value is due to handling of them that is not necessary to check the nature, characteristics and functioning of the goods.


Download revocation form
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